Shipping policy

Standard Shipping & Returns

• Free Shipping • Standard Delivery (3-5 working days (Mon-Fri))
  We offer free shipping on all orders over $50 to the lower 48 states. This excludes Alaska, Hawaii, and Puerto Rico. It also excludes gift cards.

• Free Returns
  If you change your mind and the item is unused and in original packaging. You have until 60 days after the date of receipt of your goods to request a return. 

Important note on PO Boxes - We are unable to deliver any Pizzello Pizza Oven to PO Box addresses due to size and weight restrictions.

If you have not received a tracking link via email or received your order within the time frames stated above, please contact us and we’ll check the order’s status for you. If you have placed a pre-order, all items will be dispatched when the pre-order is ready to ship.